0
1

QuickBooks is showing the wrong ending balance

greg77

Hey Blockpath,

I've been using your Quickbooks app for a couple days, it is working great!

However, today I had a small problem. In the Account Register for one of my addresses, QuickBooks is showing the wrong ending balance at the top of the page.

I looked through all of the transactions Blockpath created, and they all look correct. It is strange, because looking at the very first transaction in the account, it already has an Opening Balance that isn't 0... Is this a bug on QuickBooks end?

Any help is appreciated.

-Greg

all 2 comments
sorted by:
best
topnewcontroversialoldq&a

[–]blockpath 0 points1 point ·  (1 child)

Hello Greg,

We have noticed that bug before, and we have confirmed it is a problem with QuickBooks. It can happen when an account is deleted and then recreated in a short time period, QuickBooks gets confused on the account's balance somehow.

It can be fixed by simply running the Reconcile feature from within QuickBooks (not Blockpath!). That seems to force QuickBooks to recalculate the account's balance and should fix the issue.

I'm glad you are enjoying our app!

Thank you!

-Matt

[–]greg77[S] 0 points1 point ·  (0 children)

Yup, that fixed it! That's weird QuickBooks does that, thank you though.

QuickBooks

A place to discuss Blockpath's QuickBooks Online Cryptocurrency App. Feel free to ask questions, make suggestions, and give feedback here.